Update on Tribe Studios (May 2021)

Happy April Tribers!

We hope you are well and enjoying a little taste of return to normality as restrictions begin to ease! It has been a while since we sent our last update but FINALLY we are able to share exciting news regarding the re-opening of our studios.
At the time of reopening, our studios will have been open for just 6 of the last 58 weeks. This has been incredibly challenging time for so many businesses and industries, but also for teachers – who have missed seeing your faces and doing what they love most. We want to thank you for your patience and support throughout this period and as we navigate our way through this exciting next phase of reopening.

So, let’s cut to the chase right?

The Scottish government has announced that group indoor exercise is set to resume from the 17th of May which means we can reopen our doors and welcome you back! We will be staggering the reopening of the studios to ease the team and some of our new staff into their roles.

Our reopen dates 2021:

  • New Town | 17th May | Bookable from 10th May @ 5PM
  • Quartermile | 24th May | Bookable from 17th May @ 5PM
  • Leith Walk | 31st May | Bookable from 24th May @ 5PM

Due to Covid restrictions we will still be operating at a limited capacity BUT we will be adding an additional 30 classes per week to the schedule to accommodate for the lack of mat and cycle spaces we experienced in September. We really hope this will offset requirement to book quite far in advance.

It’s all very exciting and we know you will have some questions for us, so hopefully we have got you covered below….

FAQs
 
Q. WHEN CAN I BOOK?!
 
Each individual studio class schedule will be released to preview 10 DAYS BEFORE it’s re-open and will be live for booking 7 DAYS PRIOR. From the point of being able to book, we will then return to our normal system of fortnightly advanced booking. Tribe New Town has published its schedule today and is available for booking from Monday the 10th at 5pm. You can click here to view the schedule!
 
Q. HOW WOULD I BOOK A CLASS?
 
Booking in advance is essential and we are not allowing ‘walk-in reservations’ for the time being. We would recommend using our app to book into classes and manage your account. You can click here to download or open our app.
 
Q. WHAT ABOUT MY PREVIOUS CLASS PACKS?
 
We will be extending class packs that were purchased and disrupted due to the closure of the studios. These will be updated before classes are live for booking. If after the 10th May at 5pm you think we may have somehow missed you please contact us at studio@tribe.yoga and the team can assist you with your account. 
 
Q. CAN I GET A MEMBERSHIP?
 
Due to restrictions, we are currently operating at only 35% capacity and with memberships being our most affordable option we are still unable to continue with membership bookings. We are anticipating along with restaurants that a reduction in social distancing measures will occur in late June or July, and from which point we hope to re-introduce memberships. 
 
Q. WHAT WILL VISITING TO STUDIO LOOK LIKE?
 
Our Covid19 operating procedures will still be in place. So please bring your own mat, a full water bottle and as limited belongings as possible. Mats, towel rental, shower and locker facilities will be unavailable. You must wear your mask at all times until you are on your mat or bike. Please adhere to social distancing and use the hygiene gel provided. Your temperature will be taken on arrival as you are signed in for class. 
 
Please arrive 15 minutes before class time for check-in. As per normal late-comers will not be admitted. 
 
Q. WHO ARE THE NEW TEACHERS??
Unfortunately, over the last 13 months we have had to say goodbye to some of our amazing Tribe Leaders but simultaneously we have been very fortunate to have incredible teachers returning from abroad and new teachers growing through our training programmes. So you’ll see a mix of some of your usual favourites and some awesome new faces joining our team.
 
Q. WHAT ABOUT YOUR ONLINE CLASSES?
LIVE STREAMED CLASSES will still be running until Friday the 14th May. Our administration team will then cancel all live stream memberships. However, our ON-DEMAND platform with it’s 100s of classes will still be available so you can continue to practise from the comfort of your own home at a time that suits you for just £5/per week. 
 
Q. I HAVE MORE QUESTIONS! HOW DO I CONTACT YOU?
You can contact us via email to studio@tribe.yoga. Please note due to the large influx of enquires it could take up to 2-3 working days for a response. Thank you for your patience whilst we work our way through to you! 
 
YOUR SAFETY IS OUR TOP PRIORITY
You must wear a face covering at all times you are not on your mat or bike.
 
We’ve kept our facility squeaky clean while you’ve been away. We’ll continue to upkeep these increased hygiene procedures and our team have completed a full training to ensure you are as safe as possible.
 
We are working with Fever Free Zone and taking your temperature upon arrival. If you have a temperature above UK Government  guidelines, you  will not be permitted to enter the building. 
 
We will thoroughly sanitise all equipment and surfaces with Health and Safety Executive guideline disinfectant.
 
Please wash your hands – hand sanitiser will be available at all key points in studio. 
WE’VE LOWERED OUR CLASS CAPACITY
That way, there will be 2 meters of social distance between each mat.
 
Please follow floor markers through reception to the studio.
 
Use mat markers inside the studio to place your mats.
 
There will be no hands on adjustments in class.
WE’RE LIMITING THE TIME SPENT IN STUDIO BEFORE AND AFTER CLASS
Please limit your time spent at Tribe before and after class to 15 minutes. 
 
Doors will be locked outside of class times so please arrive on time.
 
There will be social distanced queueing before class.
 
Please pre-book and create an account in advance as there will be no walk-in’s for Track and Trace purposes.
 
We’ve increased transition time between classes, to reduce the amount of contact between clients.
PLEASE BRING YOUR OWN MAT AND PROPS
We will not be providing mats or props in studios and so will require you to bring your own mat and position according to markers in studio.
 
Don’t worry if you don’t have your own mat yet – we have our beautiful Tribe mats and towels available to purchase in our studios and online.
 
Weights will still be used in certain classes, and will be thoroughly sanitised between every use.
IF YOU FEEL SICK, PLEASE STAY HOME
Please check in with yourself if you have any COVID-19 symptoms (new continuous cough, high temperature, loss / change in sense of taste or smell) please stay at home or our staff may ask you to leave.
 
To help protect the well-being of our community, we’ve instructed our staff to stay home if they have even the slightest of symptoms.
 
If you are unable to come to studio, or simply not ready yet; our classes will be live streamed to keep you moving from home. See schedule here.
TOILET AND CHANGING FACILITIES WILL BE CLOSED
Toilet and changing facilities will be closed for the safety of our community. Please arrive ready for class.
 
Retail will still be available but will not be able to be tried on at this time.
 
We hope to be able to re-open showers soon so have brought in a trusted water and legionella testing organisation to review all of our studio facilities.
WE ARE CONTINUING TO MONITOR GOVERNMENT GUIDELINES AND KEEP YOU UPDATED
We have missed our Tribe so much and cannot wait to be in the studio with you all again. We’re committed to our community’s health and will keep you regularly updated if the situation changes.
 
Our phone lines are not connected during this time. We have a centralised all communication to our admin team to answer any of your queries so please email in at studio@tribe.yoga.