Each individual studio class schedule will be released to preview 10 DAYS BEFORE it’s re-open and will be live for booking 7 DAYS PRIOR. From the point of being able to book, we will then return to our normal system of fortnightly advanced booking. Tribe New Town has published its schedule today and is available for booking from Monday the 10th at 5pm. You can click here to view the schedule!
Q. HOW WOULD I BOOK A CLASS?
Booking in advance is essential and we are not allowing ‘walk-in reservations’ for the time being. We would recommend using our app to book into classes and manage your account. You can click here to download or open our app.
Q. WHAT ABOUT MY PREVIOUS CLASS PACKS?
We will be extending class packs that were purchased and disrupted due to the closure of the studios. These will be updated before classes are live for booking. If after the 10th May at 5pm you think we may have somehow missed you please contact us at firstname.lastname@example.org and the team can assist you with your account.
Q. CAN I GET A MEMBERSHIP?
Due to restrictions, we are currently operating at only 35% capacity and with memberships being our most affordable option we are still unable to continue with membership bookings. We are anticipating along with restaurants that a reduction in social distancing measures will occur in late June or July, and from which point we hope to re-introduce memberships.
Q. WHAT WILL VISITING TO STUDIO LOOK LIKE?
Our Covid19 operating procedures will still be in place. So please bring your own mat, a full water bottle and as limited belongings as possible. Mats, towel rental, shower and locker facilities will be unavailable. You must wear your mask at all times until you are on your mat or bike. Please adhere to social distancing and use the hygiene gel provided. Your temperature will be taken on arrival as you are signed in for class.
Please arrive 15 minutes before class time for check-in. As per normal late-comers will not be admitted.
Q. WHO ARE THE NEW TEACHERS??
Unfortunately, over the last 13 months we have had to say goodbye to some of our amazing Tribe Leaders but simultaneously we have been very fortunate to have incredible teachers returning from abroad and new teachers growing through our training programmes. So you’ll see a mix of some of your usual favourites and some awesome new faces joining our team.
Q. WHAT ABOUT YOUR ONLINE CLASSES?
LIVE STREAMED CLASSES will still be running until Friday the 14th May. Our administration team will then cancel all live stream memberships. However, our ON-DEMAND platform with it’s 100s of classes will still be available so you can continue to practise from the comfort of your own home at a time that suits you for just £5/per week.
Q. I HAVE MORE QUESTIONS! HOW DO I CONTACT YOU?
You can contact us via email to email@example.com. Please note due to the large influx of enquires it could take up to 2-3 working days for a response. Thank you for your patience whilst we work our way through to you!